Terms & Conditions
Last updated: 21st November 2025
DEFINITIONS
In these Terms and Conditions, the following definitions apply:
- Agreement: The legally binding contract between Six Side Events (“the Company”) and the Client for the supply of services and/or equipment hire.
- Booking Confirmation: A document issued by the Company confirming the details of the Event, including dates, times, fees, and agreed scope of services.
- Client: The individual or organisation named in the Booking Confirmation.
- Company: Six Side Events.
- Charges / Fees: Amounts payable by the Client as stated in the Quotation, Proposal, or Invoice.
- Days: Calendar days.
- Deposit: A non-refundable initial payment required to secure the booking.
- Event: The occasion for which the services and/or equipment are required.
- Quotation / Proposal: A document detailing the services and/or equipment to be supplied.
- Services: All services provided, including delivery, installation, operation and removal of equipment.
- Start Date: The “Installation Start” date specified in the Agreement.
- Venue: Any location (other than the Company’s premises) where Services are provided or equipment is used.
1. FORMATION OF CONTRACT
1.1. A booking is confirmed – and these Terms become binding – upon the earliest of:
1.1.1. The Client providing a Purchase Order or written/verbal confirmation to proceed;
1.1.2. The Client signing the Agreement;
1.1.3. The Company receiving payment in line with Clause 9.
1.2. No variation to the Agreement is valid unless confirmed in writing by the Company.
2. DURATION OF AGREEMENT
2.1. This Agreement begins upon confirmation of booking and continues until the later of:
2.1.1. Completion of all Services to the Company’s satisfaction;
2.1.2. Removal of all Company equipment from the Event site;
unless terminated or extended according to these Terms.
3. SCOPE & PROVISION OF SERVICES
3.1. The scope of Services is as detailed in the Quotation or Proposal.
3.2. Additional services require written agreement and may incur additional charges.
3.3. The Company may subcontract duties to competent third parties.
3.4. The Company may make changes necessary to comply with law, regulations, licensing requirements, planning conditions or directions from competent authorities.
4. CLIENT OBLIGATIONS
4.1. The Client must ensure the Venue is suitable, safe and accessible for the delivery of Services.
4.2. The Client must provide:
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Adequate vehicle access
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Suitable power, water and facilities
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Reasonable setup and dismantle time
4.3. The Company accepts no liability for delay, cancellation or changes caused by the Client, Venue, or third parties.
4.4. The Client must ensure health, safety and security of Company personnel and equipment.
4.5. The Client must have a responsible, knowledgeable representative onsite or contactable at all times.
4.6. The Client is responsible for obtaining all licences and permissions required for the Event.
4.7. The Client indemnifies the Company against claims arising from unlicensed use of content or intellectual property.
5. COMPANY RESPONSIBILITIES & LIMITATIONS
5.1. All equipment supplied remains the Company’s property.
5.2. The Company has final sign-off on safe and satisfactory completion of Services.
5.3. The Company is not liable for non-performance caused by circumstances beyond its control (including illness, weather, public health restrictions, or Venue issues).
5.4. Where failure is caused by Company equipment or staff absence, the Company will provide reasonable replacement solutions at its cost.
5.5. The Company’s total liability is limited to the total fees payable under the Agreement.
5.6. For recorded media, liability is limited to replacement of blank media.
5.7. The Company is not liable for loss of profit, revenue, contracts, or consequential losses.
5.8. If third parties prevent fulfilment, all fees remain payable.
5.9. The Company accepts no responsibility for Client-owned equipment stored, transported or used by the Company.
5.10. The Client must not operate or adjust Company equipment unless authorised.
5.11. Decorative elements remain the Client’s responsibility unless Company staff are present.
6. CLIENT-SUPPLIED EQUIPMENT
6.1. Any power, staging, structures or equipment supplied by the Client must be safe, compliant and fit for purpose.
6.2. The Company accepts no liability for delays, failures or damage arising from Client-supplied equipment.
6.3. Additional costs may apply if Company personnel must adapt work due to Client equipment issues.
7. HEALTH & SAFETY
7.1. Both parties must comply with all UK health and safety legislation.
7.2. The Company may suspend or amend work where safety risks are identified.
7.3. The Company is not liable for delays or cancellations caused by unsafe conditions.
8. DATA PROTECTION & GDPR
8.1. Both parties shall comply with UK GDPR and the Data Protection Act 2018.
8.2. The Company will process personal data only as necessary to deliver Services.
8.3. Full details are outlined in the Company’s Privacy Policy.
8.4. The Client warrants that any data they provide has been lawfully obtained.
9. PAYMENT TERMS
9.1. Payment terms will be confirmed in the Booking Confirmation or Invoice.
9.2. Late payment may cause delays in fulfilling Services.
9.3. Additional charges apply for changes requested after Services commence.
9.4. Prices may be adjusted for undisclosed Venue conditions or Client delays.
9.5 The Company may suspend work, remove equipment and charge interest on overdue payments.
9.6. Cheques are not accepted.
10. CREDIT TERMS
10.1. The Company may undertake a soft credit check.
10.2. Credit is discretionary and may be withdrawn with written notice.
10.3. Accounts exceeding limits must be settled before further Services are delivered.
11. CANCELLATION BY THE CLIENT
11.1. Cancellation must be made in writing.
11.2. Charges apply as follows:
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After booking confirmation: Deposit forfeited
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Within 90 days: 50% of total fee
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Within 45 days: 75% of total fee
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Within 30 days: 100% of total fee
11.3. Cancellation invoices are due immediately.
11.4. Partial cancellations follow the same structure.
11.5. Any exceptions are at the Company’s sole discretion.
12. TERMINATION BY EITHER PARTY
12.1. Either party may terminate where the other:
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Commits a material breach not remedied within 30 days
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Enters administration, insolvency or bankruptcy
12.2. The Company may terminate immediately where the Client:
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Fails to make payments
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Fails to provide adequate insurance
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Behaves in a manner risking staff or equipment
12.3. Termination triggers cancellation charges under Section 11.
13. INCLEMENT WEATHER
13.1. The Client must plan for adverse weather.
13.2. Unsafe conditions may result in work being paused.
13.3. The Company is not liable for any resulting delay or cancellation.
14. POWER SUPPLY
14.1. Where the Client supplies power, it must be safe, earthed and positioned appropriately.
14.2. The Company accepts no liability for damage or malfunction caused by client-provided power.
15. FOOD & BEVERAGE
15.1. If the Client cannot provide required food or beverages, a reasonable charge agreed between both parties may apply.
15.2. Hospitality riders for performers are the Client’s responsibility unless stated otherwise.
16. DAMAGE, LOSS OR THEFT
16.1. The Client is responsible for any damage, loss or theft of Company equipment at the Venue.
16.2. The Client is responsible for the behaviour of guests, staff and subcontractors.
16.3. The Company is not liable for injury or death caused by Client negligence.
17. PHOTOGRAPHY & FILMING
17.1. The Company may capture general photographs or video clips of equipment and setups for portfolio or marketing use.
17.2. The Client provides implied consent unless withdrawn in writing before the Event.
17.3. The Company will avoid capturing identifiable attendees without separate permission.
18. FORCE MAJEURE
18.1. The Company is not liable for failure or delay caused by events beyond its control, including extreme weather, natural disasters, strikes, illness, equipment failure, or supplier issues.
19. DISPUTE RESOLUTION
19.1. Both parties will attempt to resolve disputes informally and in good faith before taking legal action.
19.2. Either party may seek urgent legal relief if required.
20. GOVERNING LAW & JURISDICTION
20.1. This Agreement is governed by the laws of England and Wales.
20.2. Disputes shall be handled exclusively by the courts of England and Wales.
